Where Is Business VoIP Headed Technology And Applications?

Just where is the business community headed for VoIP technology and applications? The answer is not that simple as it can vary greatly by region of the world. The difference in scale and application between small business networks and enterprise VoIP for larger organizations is also a factor in the equation.What seems to be the [...]

How Does One Measure Innovation?

It is easy to measure performance and quality and other metrics because these are all either discrete or continuous data. However, how will one measure innovation? If someone has the initiative to change things and improve processes, how does one ultimately measure if the innovation applied is successful or effective? For years and years, the [...]